Competitive Repertoire Complexity: Governance Antecedents And Performance Outcomes
In boxing, the fight does not always go to the bigger or stronger person, or even to whomever throws the most punches—the fight is sometimes won by the boxer who is unpredictable, such as throwing an uppercut when the opponent expected a right hook. Similarly, when companies compete in the marketplace, advantage is afforded not only to those with more resources or who engage in more competitive activity, but also to those whose actions are unpredictable. In this study, we develop the notion of “competitive complexity,” which describes the diversity and changing nature of a company’s competitive moves. Implementing complex competitive repertoires can be painful in the short term but, if done correctly, can help company performance in the long run .
