Competitive Strategy
When a competitor adopts a new innovation, others in the market have two ways to respond: They can also adopt the technology to directly compete (imitation) or they can choose…
This paper was nominated for a Concurrences Antitrust Writing Award. In January, the Justice Department sued Google, claiming the tech company abused a monopoly in online advertising by seizing control of…
What insights does strategy research offer to practitioners interested in nurturing the creation and ongoing development of a range of different types of ecosystems? In our introduction to an SMS…
by Niloofar Abolfathi Industry changes that lower customer frictions can be surprisingly beneficial for companies. Building on the global telecommunications industry, we document how a reduction in customer switching costs…