Dr. Mary Crossan is a Distinguished University Professor and Professor of Strategic Leadership at the Ivey Business School, Western University. Her research on leadership character, organizational learning and strategic renewal, and improvisation is published in the top management journals including the Academy of Management Review, Strategic Management Journal, Leadership Quarterly and Organization Science. The book “Developing Leadership Character” is a culmination of the team’s research on leader character. In a joint venture with The Second City, she developed a management video entitled Improvise to Innovate. She has been identified as one of the top 40 case-writers in the world with her Starbucks business case selling over 100,000 copies to business schools worldwide. Her research, teaching, and consulting have provided her with exposure to a variety of companies and industries in North America, Europe and Asia.